Return & Refund

At House of Malkaa, we take great pride in the quality and craftsmanship of our products. Each item is carefully inspected and packed before shipping to ensure you receive only the best.

No Return / No Exchange Policy

Please note that we do not offer returns or exchanges on any of our products once the order is delivered. We recommend reviewing the product details, sizing information, and care instructions carefully before placing your order.

Damaged or Wrong Items

In the unlikely event that you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery at returns@houseofmalkaa.com with:

• Your order number

• Clear images of the product and the issue

• Unboxing video (if possible) for faster resolution

Our team will evaluate the issue and assist you accordingly. Please note that we will not be able to assist with damage claims raised after 48 hours of delivery.

Additional Notes

• Sale items and gift cards are non-refundable and non-returnable under any circumstances.

• We do not accept requests for size exchanges or color swaps.

• Please ensure your delivery address and order details are accurate before placing the order.

For any other questions, feel free to reach out to us at returns@houseofmalkaa.com.